Insurtech startup Fulcrum has raised $25 million in combined seed and Series A funding as it looks to transform how insurance brokerages operate using artificial intelligence. The funding round marks a significant milestone for the company, which aims to replace slow, manual processes with AI-driven workflows that improve speed, accuracy, and compliance across the insurance value chain.
The funding round was led by venture capital firm CRV, with participation from prominent insurance and technology-focused angel investors, including South Park Commons and Foundation Capital. Fulcrum announced the development on Wednesday, January 28, highlighting strong investor confidence in its vision and early traction within the U.S. insurance market.
Rebuilding the Insurance Brokerage Back Office
Fulcrum positions itself as an AI platform designed specifically for insurance brokerages. According to the company, its technology helps modernise day-to-day operations by deploying AI agents that handle tasks traditionally managed by large teams or outsourced partners.
These tasks include coverage and claims analysis, proposal generation, policy checking, client and carrier sales preparation, and certificate issuance. By automating these processes, Fulcrum allows brokers to focus on higher-value work such as client relationships, strategic planning, and advisory services.
The company said its approach significantly reduces the need for business process outsourcing (BPO), which has long been a backbone of insurance operations.
Rebuilding the Insurance Brokerage Back Office
Fulcrum positions itself as an AI platform designed specifically for insurance brokerages. According to the company, its technology helps modernise day-to-day operations by deploying AI agents that handle tasks traditionally managed by large teams or outsourced partners.
These tasks include coverage and claims analysis, proposal generation, policy checking, client and carrier sales preparation, and certificate issuance. By automating these processes, Fulcrum allows brokers to focus on higher-value work such as client relationships, strategic planning, and advisory services.
The company said its approach significantly reduces the need for business process outsourcing (BPO), which has long been a backbone of insurance operations.
Addressing Long-Standing Industry Inefficiencies
Historically, insurance brokerages have relied heavily on offshore BPO partners to manage servicing tasks. This often requires policies to move through multiple handoffs between teams, increasing the risk of delays, errors, and compliance issues.
Fulcrum’s founders believe this fragmented system has held the industry back. By replacing manual handoffs with AI-powered agents, the company aims to create a more streamlined and reliable workflow that operates in real time.
The startup claims its platform can deliver faster turnaround times and greater accuracy without requiring brokerages to increase headcount or absorb rising operational costs
Founders’ Vision and Leadership
Fulcrum was co-founded by CEO Arjun Mangla and CTO Sambhav Anand, who bring a combination of insurance domain knowledge and technical expertise to the company.
Commenting on the funding, Mangla said insurance brokerages have long accepted outdated systems as unavoidable. He noted that Fulcrum is challenging that assumption by re-architecting the brokerage back office around AI that integrates directly into how teams work.
According to Mangla, the goal is not just automation, but creating systems that are fast, precise, and deeply aligned with real-world brokerage operations.
CTO Sambhav Anand echoed this view, pointing out that the insurance sector deals with enormous data complexity. He said traditional software systems struggled to manage the variation and detail involved in policy documentation and compliance checks.
Recent advances in AI, he added, have made it possible to rethink how repetitive and manual tasks are handled at scale.
Strong Early Adoption Among Large Brokerages
Fulcrum claims its customer base already includes nearly half of the top 50 insurance brokerages in the United States. This level of adoption suggests strong demand from large, data-intensive firms that previously relied on offshore teams for quality assurance and policy validation.
The company believes this early traction reflects a broader shift in the industry, as brokerages seek more control, transparency, and efficiency in their operations.
By bringing critical processes in-house through AI, firms can reduce dependency on external vendors while improving service consistency and regulatory compliance.
Looking Ahead
With fresh capital in hand, Fulcrum plans to accelerate product development, expand its engineering and go-to-market teams, and deepen integrations with brokerage systems. The company also aims to further refine its AI agents to handle increasingly complex insurance workflows.
As the insurance industry faces mounting pressure to modernise, Fulcrum’s approach highlights how AI is moving beyond experimentation and into core operational roles.
The company’s latest funding round signals growing confidence that artificial intelligence can fundamentally reshape how insurance brokerages function—making them faster, more accurate, and better equipped for the future.